KYC Policy

1. Purpose

This KYC (Know Your Customer) policy aims to guarantee the security, transparency and reliability of the services offered on the Wutkoo platform. It aims to verify the identity of providers and prevent fraud, illegal activities and abuse.

2. Scope

This policy applies to all providers wishing to offer services on the Wutkoo platform, including:

• Tour guides
• Travel agencies
• Activity organizers
• Independent providers

3. Information Collected

In order to validate a provider account, Wutkoo collects the following information:

Identification

• First and last name
• Copy of a valid ID (national ID card, passport or driver's license)
• Verification photo or selfie

Contact details

• Phone number
• Email address
• Physical address

Professional information

• Activity description
• Location of services offered
• Legal documents (if available: RCCM, NINEA, etc.)

4. Verification Process

Wutkoo implements a multi-step verification process:

1. Submission of information by the provider
2. Document analysis and verification
3. Account approval or rejection

Wutkoo reserves the right to request additional information at any time.

5. Account Validation

A provider can only offer their services on the platform after complete validation of their profile.

Wutkoo may:

• accept
• refuse
• suspend an account

In case of incomplete, false or doubtful information.

6. Information Updates

Providers undertake to keep their information up to date. Any significant changes must be reported to Wutkoo as soon as possible.

7. Monitoring and Control

Wutkoo reserves the right to:

• perform periodic verifications
• suspend an account in case of suspicion
• block suspicious transactions

8. Data Protection

Data collected as part of KYC is processed in accordance with the Wutkoo privacy policy. It is only used for:

• provider verification
• transaction security
• compliance with legal obligations

9. Fraud Prevention

Wutkoo applies a strict policy against:

• false identities
• fraudulent activities
• misleading services

Any suspicious behavior may result in:

• immediate suspension
• account deletion
• legal action if necessary

10. Acceptance of the Policy

By registering on the Wutkoo platform, the provider acknowledges having read, understood and accepted this KYC policy.