Transaction Security Policy

1. Purpose

This policy aims to guarantee the security of payments and the protection of user data on the Wutkoo platform. Wutkoo implements technical and organizational measures to prevent fraud, secure transactions and protect personal information.

2. Secure Payment Methods

Payments on Wutkoo are made through recognized and secure solutions, including:

• Mobile Money (Wave, Orange Money, Free Money)
• Bank cards

👉 Transactions are processed by certified payment partners, ensuring the security and confidentiality of operations.

3. Banking Data Protection

Wutkoo does not store any sensitive banking data (card number, CVV code, etc.). All payment information is processed directly by payment providers through secure systems.

4. Transaction Security

To protect users, Wutkoo implements:

• Data exchange encryption (HTTPS)
• Transaction verification
• Suspicious activity detection
• Account access limitation

5. User Verification

Wutkoo applies verification procedures:

• KYC for providers
• Customer information collection (name, phone, email)

👉 Goal: limit fraud and guarantee the reliability of exchanges.

6. Risk and Fraud Management

Wutkoo monitors activities on the platform and may:

• block a suspicious transaction
• suspend an account
• request additional information

7. User Responsibility

Users agree to:

• protect their credentials
• not share their personal information
• report any suspicious activity

8. Account Security

Each user is responsible for the security of their account. Wutkoo recommends:

• the use of secure passwords
• non-disclosure of access credentials

9. Security Incidents

In case of an incident or suspicion of fraud:

• Wutkoo takes the necessary measures to secure the platform
• affected users may be contacted
• corrective actions are put in place

10. Collaboration with Partners

Wutkoo collaborates with its payment partners in order to:

• secure transactions
• prevent fraud
• ensure compliance

11. Policy Updates

This policy may be updated at any time to adapt to technical and regulatory developments.

12. Acceptance

Use of the Wutkoo platform implies acceptance of this transaction security policy.